| Software Updates and Support (SUS) Program |
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The SUS program provides continuous integration of new developments and enhancements into your software license
and free technical support. Benefits include:
- Software updates
- Free technical support from an individually assigned
technical service engineer
- Live response or guaranteed four-hour turnaround to technical support requests
- Escalation to an advanced engineer for specialized
needs
- Mentoring on demand via the web in addition to via phone and e-mail
- Two free high-quality audio/video Web Course CD-ROMs in which expert instructors provide
software training on topics of your choice
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Update Your Software |
Simply update your software over the Internet using the automatic software update wizard
or the online customer service tools.
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